At MANINA, we strive to deliver your favorite fashion accessories quickly, safely, and affordably. This Shipping Policy outlines how we process and deliver orders placed on www.manina.in.

1. Order Processing

  • Orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Once processed, you will receive an email/SMS confirmation with your order details and tracking information.

  • Orders placed after business hours will be processed the next working day.

2. Shipping Timeline

  • Standard Delivery (India): 4–7 business days

  • Express Delivery (Selected Pincodes): 2–3 business days

  • Delivery times may vary depending on location, courier partner, and external factors (weather, strikes, holidays, etc.).

3. Shipping Charges

  • Free Shipping on all prepaid orders above ₹499 (India only).

  • A nominal shipping fee may apply for orders below ₹499.

  • Express delivery charges (if applicable) will be displayed at checkout.

4. Delivery Partners

We work with trusted and reliable courier partners to ensure your order reaches you safely and on time. Tracking details will be provided once your order is dispatched.

5. International Shipping

  • Currently, international shipping is not available.

  • We are working towards expanding MANINA worldwide soon. Stay tuned!

6. Delays in Delivery

While we aim to deliver within the promised time frame, there may be delays due to factors beyond our control (courier delays, remote locations, natural events, etc.). We appreciate your patience and understanding.

7. Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate shipping details at checkout.

  • If a package is returned due to an incorrect or incomplete address, re-shipping charges may apply.

  • In case of repeated failed deliveries, your order may be canceled and refunded as per our Refund Policy.

8. Damaged or Missing Items

  • If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with pictures of the package and product.

  • We will investigate and resolve the issue with a replacement or refund (as per policy).

9. Order Tracking

  • Once dispatched, you will receive a tracking number via email/SMS.

  • You can track your order directly through the courier partner’s website or our “Track Order” section.

10. Contact Us

For questions or issues related to shipping, please reach out to us:

📧 Email: contact@manina.in
🌐 Website: www.manina.in