At MANINA, your satisfaction is our top priority. We take pride in offering high-quality fashion accessories at pocket-friendly prices. If, for any reason, you are not satisfied with your purchase, our Refund & Return Policy ensures a smooth and transparent process.

1. Eligibility for Returns

You may request a return or exchange if:

  • The item is defective, damaged, or incorrect at the time of delivery.

  • The request is made within 7 days of receiving the product.

  • The product is unused, unworn, and in original condition with tags and packaging intact.

⚠️ Please note: For hygiene and safety reasons, earrings, cosmetics-related accessories, and intimate items cannot be returned unless they are delivered in a defective or damaged condition.

2. Non-Returnable Items

We do not accept returns on:

  • Used or worn products

  • Items without original packaging/tags

  • Clearance, sale, or discounted products (unless damaged/defective)

  • Customized or personalized orders

3. Refund Process

Once your return is received and inspected:

  • ✅ If approved, your refund will be processed to your original payment method within 7–10 business days.

  • ❌ If rejected (due to product condition not meeting our policy), the item will be sent back to you.

Refunds may take additional time depending on your bank or payment provider.

4. Exchange Policy

  • We offer free exchanges if you receive a wrong or defective product.

  • Exchanges are subject to stock availability.

  • If the desired product is out of stock, you may opt for a refund or store credit.

5. Return Shipping

  • If the return is due to a fault on our side (wrong item, damaged, or defective product), MANINA will bear the return shipping costs.

  • If the return is due to personal preference (change of mind, dislike of color/design), the customer must bear the return shipping charges.

6. Order Cancellation

  • Orders can be canceled within 12 hours of purchase before they are shipped.

  • Once shipped, cancellations are not possible, but you may initiate a return after receiving the item (as per policy).

7. How to Request a Return/Refund

To initiate a return, please contact our support team with your order details:

📧 Email: support@manina.in
📞 Phone: [Insert Contact Number]

Our team will guide you through the return process and provide the necessary steps.

8. Important Notes

  • Refunds will be issued only after product inspection.

  • MANINA reserves the right to refuse returns that do not comply with this policy.

  • This policy is in line with Indian Consumer Protection Laws.

 

📑 Terms & Conditions – MANINA

Welcome to MANINA. Manina is a Brand of MS Technology. By accessing or using our website www.manina.in and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not use our website or services.

1. General Information

  • MANINA is an online fashion accessories store offering products such as earrings, bracelets, necklaces, and other women’s accessories.

  • By shopping with us, you agree that you are at least 18 years old or have parental/guardian consent to use this site.

  • These terms may be updated from time to time, and continued use of the site indicates acceptance of the updated terms.

2. Products & Services

  • We strive to ensure all product descriptions, images, and prices are accurate. However, minor variations in color, size, or design may occur due to photography and screen resolution differences.

  • All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time.

3. Pricing & Payments

  • All prices listed on our website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • Payments must be made via secure payment gateways (e.g., credit/debit cards, UPI, net banking, wallets).

  • MANINA does not store your payment details. Transactions are processed by trusted third-party providers.

4. Shipping & Delivery

  • We aim to deliver products within the estimated delivery time mentioned on the website. However, delays may occur due to unforeseen circumstances (courier delays, holidays, etc.).

  • MANINA is not responsible for delays beyond our control.

  • Customers must provide accurate shipping details. Incorrect addresses may result in delivery failures, and additional charges may apply.

5. Returns, Refunds & Exchanges

  • Our Refund & Return Policy applies to all orders. Please review it here: [Insert Link].

  • Returns are accepted only for defective, damaged, or incorrect items.

  • Refunds will be processed as per our policy and may take 7–10 business days.

6. User Responsibilities

When using our website, you agree:

  • Not to misuse the site for fraudulent activities.

  • Not to upload harmful content such as viruses, spam, or malicious code.

  • To provide accurate information when registering or purchasing.

  • To comply with all applicable laws and regulations.

7. Intellectual Property

  • All content on www.manina.in, including logos, designs, text, graphics, product images, and layouts, is the intellectual property of MANINA.

  • You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

  • MANINA is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • We make no guarantees that the website will always be free of errors, viruses, or interruptions.

9. Third-Party Links

  • Our website may contain links to external websites (social media, payment providers, etc.).

  • We are not responsible for the content, privacy policies, or practices of third-party websites.

10. Termination of Services

  • MANINA reserves the right to suspend or terminate your account and access to our services at any time if you violate these terms.

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Contact Us

For questions or concerns regarding these Terms & Conditions, you may contact us:

📧 Email: support@manina.in
🌐 Website: www.manina.in

✅ This T&C is professional, legally protective, and customer-friendly.
Would you like me to now combine all three (Privacy Policy, Refund & Return, and T&C) into a polished website policy pack PDF so you can upload directly to your site?